Refund policy

Refund Policy
Thank you for shopping at Lifestyle Solutions!
We want you to love your purchase. Because we work with global fulfillment partners to ship directly to your door, we have established specific guidelines to ensure a smooth return and refund process.
30-Day Return Window
You have 30 days from the date your item was delivered to request a return. Any request made after this 30-day window will unfortunately not be eligible for a refund or exchange.
Eligibility Criteria
To qualify for a return and refund, your item must meet the following strict conditions:
  • Unused condition: The item must be unworn, unwashed, and in the exact same condition that you received it.
  • Original packaging: The product must remain in its original, undamaged packaging.
  • Proof of purchase: You must provide the receipt or order number associated with the account.
Non-Returnable Items
Certain types of goods cannot be returned for health, safety, or logistical reasons:
  • Personal care items, cosmetics, or intimate goods
  • Perishable items or custom/personalized products
  • Items purchased on final sale, clearance, or via gift cards
Damaged, Defective, or Wrong Items
If your order arrives damaged, defective, or contains the wrong product, please inspect it immediately upon delivery.
  1. Do not send the item back to the manufacturer address printed on the package.
  2. Take clear photos or a short video demonstrating the defect or damage.
  3. Email our support team at buisnessmandropship7@gmail.com with your order number and the visual proof.
  4. Once verified, we will arrange for a free replacement or a full refund at no extra cost to you.
How to Initiate a Return
Please follow these steps to process a standard return:
  1. Contact Us First: Email buisnessmandropship7@gmail.com to request a return authorization. Do not ship items back without prior approval.
  2. Return Shipping: Customers are responsible for paying their own return shipping costs. Shipping costs from your original order are non-refundable. We highly recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
  3. Return Address: Our team will provide you with the correct local return warehouse address. Never mail your package back to the overseas supplier address printed on your original shipping label.
Processing and Refunds
Once your return is received and inspected by our facility, we will send you an email notifying you that we have received the item.
  • We will notify you of the approval or rejection of your refund based on the item's condition.
  • Approved refunds are automatically processed and credited back to your original method of payment.
  • Please allow 5 to 10 business days for the refund credit to officially reflect on your bank or credit card statement, depending on your financial institution.